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Hyatt Regency Kyoto: Almost Perfect – Hotel Review & Trip Report

Hyatt Regency Kyoto

Kyoto conjures up photographs of individuals in kimonos and conventional Japanese structure with a small metropolis really feel to it. She is all that, after which some. I’m acquainted with Japan, particularly Kyoto. This was my third journey to Kyoto and I used to be excited to be visiting her as soon as once more. Having stayed at smaller ryokans throughout my first two visits, for this go to I had just one property in thoughts, the Hyatt Regency Kyoto. I heard so many fantastic issues about this lodge and couldn’t wait to expertise it myself.

Hyatt Regency Kyoto

Hotel is surrounded by timber and gardens

My journey day on the Shinkansen from Tokyo went easily. What a deal with to be met at Kyoto station by a driver from the lodge. This can be a service the lodge provides complimentary both on arrival or departure. The drive to the lodge is ten minutes or in order you head up in the direction of the hills and away from the town middle. I might inform as we drove into the unassuming lodge driveway and I entered the lodge foyer that this 5-story property can be a stunning place to return house to on the finish of a busy day trip and about in Kyoto. The lodge describes itself as “Kyoto classic luxury yet contemporary in design and Japanese-style accommodations”. This can be a completely correct description of each the lodge and the rooms.

Hyatt Regency Kyoto

Entrance entrance

Hyatt Regency Kyoto

Entrance entrance

Historical past of the Hyatt Regency Kyoto

I sat down one night and had a stunning lengthy go to with Robert Hamer, the Basic Supervisor of the Hyatt Regency Kyoto. He has been with Hyatt for over thirty years. Throughout his tenure with Hyatt, he has managed and labored at a number of the Hyatt properties in Asia everyone knows and love in Hong Kong, China, Thailand, and all through Japan, as nicely. I speak with Hyatt lodge managers at virtually each Hyatt the place I keep. Even given all of the years Robert has been with Hyatt, his power and enthusiasm, particularly for his latest task at this lodge, was off the charts superb. Can an already nice property get even higher? Robert thinks so, and his creativity and out-of-the -box considering has already come to fruition. I’m sworn to secrecy on a few of his artistic concepts, however I can inform you this. As of the start of 2019, that is what you’ll obtain if you verify in. It’s such a enjoyable reminder to let friends know what’s obtainable on the lodge!

Hyatt Regency Kyoto

Enjoyable postcard you’ll obtain once you verify-in!

This property opened in 1980, although Hyatt took over the situation and reworked the property in 2006. Usually, the lodge visitors are 60% worldwide guests to 40% Japanese friends. The typical keep for worldwide visitors is 2-three nights and for the Japanese this property serves as an important day or weekend getaway lodge with the typical keep being 1-2 nights. Robert talked about that friends do use Prive advantages, which I wrote about earlier this yr. I used to be questioning if Hyatt elites favor this property. On any given night time, 5-10% of the rooms could be occupied by Hyatt Globalists. I requested Robert to advocate one among his favourite Hyatt properties that I’ve not but been to, so for all you Hyatt followers studying this, he extremely recommends the Andaz in Amsterdam!

My Arrival and Verify-In

Upon arrival on the lodge, examine-in went easily. I used to be advised that an improve wasn’t obtainable, however that I had been assigned an ordinary room on the fourth flooring dealing with the backyard. In fact, I used to be disenchanted concerning the improve however I did obtain a stunning present as an alternative. The lodge supervisor organized for us to have a complimentary dinner on the lodge restaurant of our selection. I assumed this gesture was splendidly gracious of him and I loved an excellent Japanese meal at Touzan throughout my keep. I didn’t get to dine on the Italian restaurant within the lodge, however Government Chef Marco Torre involves this Regency by means of the Park Hyatt Saigon. You all understand how I really feel about that property, so I’m positive he’s making a scrumptious expertise for Hyatt Kyoto visitors, as properly.

As I entered my backyard-dealing with room, three sights struck me instantly. One was of the stunning backyard view and the window that opened, permitting me to benefit from the view much more.

Hyatt Regency Kyoto

View from the room

The second sight was of the gorgeous plate of strawberries ready for me as my welcome amenity! They have been a scrumptious deal with that accompanied my unpacking and settling in.

Hyatt Regency Kyoto

Completely scrumptious welcome amenity!

The third website was of the various bottles of water on the toilet counter. Each the fruit and the water let me know that the lodge learn my Hyatt profile and had arrange the room particularly for me. In the event that they learn my lodge critiques, the lodge would additionally know I really like when a lodge room has home windows that open. As superb because the service is on the Hyatt Regency Kyoto, I doubt they put in a window that opens only for my arrival!

Let’s dig in to the particulars of my keep. I’ve tons to share with you.

How I Paid For My Keep

For my keep I used the World of Hyatt money and factors fee. I booked this lodge lengthy earlier than Hyatt gutted its money and factors charges program, so my price was 10000 Hyatt factors and $154 per night time. The all-money fee on the Hyatt Regency was $360 an evening. Had I paid money for my lodge keep, I might have given Pruvo my reservation to watch for worth drops. The factors and money price if booked at that fee now can be 10000 factors and $196 per night time. This isn’t a property that benefited from Hyatt’s new system of charging half the money price when utilizing factors and money. I checked many nights over the course of a yr, and in the course of the off season the speed I acquired is as low a price as you’ll discover. In the course of the excessive season, utilizing money and factors the money portion goes up as excessive as $273. Please observe that though this lodge is a Hyatt Regency, there isn’t any Membership Lounge. Globalist Hyatt members obtain entry to the restaurant for breakfast.

Utilizing my Hotel Room Scorecard I broke down the person parts of my Normal Room on the Hyatt Regency Kyoto, which scored a 33 of 40 factors.

Location (5/5)

For me, as a result of I like to stroll, this location was best. It’s on the south aspect of the river. You possibly can stroll on a riverside path avoiding the visitors lights and be downtown in 30 minutes. The lodge is near the main Kyoto websites, shrines, and temples and inside strolling distance of 15-20 minutes of Kyoto station for any day journeys you may take. From the lodge I took some lengthy walks traversing Kyoto to each the Imperial Palace space in addition to the College of Kyoto campus. The situation up in the direction of the hills in Higashiyama is beautiful and a peaceable setting for a lodge. I acknowledge I stroll quite a bit, so in case you stroll lower than I do, there are public buses proper outdoors the lodge making entry to all areas of Kyoto fairly handy. You will get to the Kyoto motion with out this lodge being within the thick of issues. For me that’s a great combo.

Lighting (four/5)

The room confronted south and had a small window in addition to a bigger window. There have been no buildings blocking the backyard view of the pure mild. The room acquired nice pure mild all day lengthy. There was good overhead lighting by the mattress, however the desk and work space was too dimly lit even with having a flooring lamp close by. The desk lamp didn’t present very a lot mild. As a result of I work once I journey, I want a desk and good lighting. I requested the lodge to seek out one other desk lamp and inside minutes I had a second desk lamp to make use of. The toilet had three ranges of lights, which gave the toilet space adequate lighting.

Window Entry (5/5)

Ah, a window that opens! So uncommon however makes such a distinction. Even in winter, I really like to start out my day by opening the window.

Hyatt Regency Kyoto

All the time nice to have a window that opens!

For somebody like me who accumulates so many lodge stays, this function is such a plus. It was good, although, that for a metropolis lodge there truly weren’t any buildings dealing with my aspect of the lodge, so it felt like nobody might look in and I used to be capable of maintain home windows and shades open all day.

Mattress Consolation (three/5)

The mattress was too onerous for me, as often is the case all through Asia. Not as arduous as a number of the different lodges I’ve stayed on this yr, although. I spend fairly a little bit of time in Asia so I actually do want to perform a little research as to the arduous mattress customized. It’s not merely that mattresses are placed on picket platforms. It needs to be one thing within the development of the mattresses as nicely. I attempted a number of totally different pillows from the lodge pillow menu, so there are many choices for pillows. Want resorts would do the identical with choices for mattresses.

Rest room (5/5)

The toilet format and options work very nicely. The toilet has granite flooring and a big bathtub inside a big stroll-in bathe space. The counter area is ample for sundries. The Toto Washlet rest room with bidet options is reverse the sink and has a sliding door for privateness. The toilet space itself doesn’t have a door for privateness, although. The bathe had nice water strain and the bathtub offered a soothing soak.

Hyatt Regency Kyoto

Rest room and my nice stash of bottled water.

Inside Appointments and Furnishings (four/5)

The property has 187 visitor rooms and suites with a room design mixing conventional Japanese type with trendy practicality. The furnishings and design embrace kimono tapestries as a headboard, plain wooden for the counters and partitions, in-room tablets displaying the time and temperature, flat-display TVs with Blu-ray gamers, and work desks.

Hyatt Regency Kyoto

Good grasp mattress setup with a Japanese aptitude.

The carpet is a light-weight beige weave and never one of the best colour for lodge carpet as a result of it seems to be soiled even when it’s clear. There was a small desk by the window with two chairs.

Hyatt Regency Kyoto

Desk space with personalised digital pad

There was little or no paintings, which is one thing I appreciated concerning the room. As a result of everybody’s style in paintings can range a lot, I like quiet partitions.

Hyatt Regency Kyoto

Easy picket paintings on the partitions

You is perhaps questioning why this room class didn’t obtain a prime rating.

The entry approach could be very slender with the closet to the best as you enter. The closet interiors are very small. There are two sliding closet doorways and one among them, if absolutely opened, creates a really tight match with the room door. By this I imply that if the closet door is opened and also you enter the room, the entry door wouldn’t open. To stop this problem, the closet door has a stopper screwed into the ground that permit for the closet door to open maybe just one third of the best way. In fact a pocket door can be preferrred on this state of affairs.

Hyatt Regency Kyoto

Very slender entrance means

Hyatt Regency Kyoto

Very slender small closet

Housekeeping acknowledged that this is a matter for a lot of visitors as a result of it takes away half of an already small closet. If you’d like full entry to the closet, ask the employees to unbolt the stopper they usually’ll gladly do this for you.

Given the small measurement of the rooms, aside from the mattress, they’re lacking a spot to take a seat and loosen up. There are two chairs by the desk that are useful, however not essentially all that snug.

Electronics (four/5)

Plugs and retailers have been properly-positioned all through the room however there weren’t lots of them. There was one outlet on every of the bedside tables. The desk had common plugs and USB charging ports. The toilet counter had one outlet as properly. The pill on the desk displayed the time and temperature and is used for different features resembling ordering room service.

Snack and Minibar (three/5)

There actually wasn’t a lot area on the dresser above the minbar. The Nespresso machine occupied one nook. There was a baggage rack to the best of the dresser. I feel friends may be higher served by having a counter in that area. There was a full set of drawers underneath the counter for stowing away meals, garments, or different private gadgets.

Hyatt Regency Kyoto

Desk and TV counter.

Hyatt Regency Kyoto

Kettle and Nespresso machine. They even stocked my favourite Nespresso pod!

Hotel Service

Let me say upfront that the service on the Hyatt Regency Kyoto is second to none.

Let me supply a couple of examples.

As a result of there’s not a Regency Membership Lounge on the property, as a Hyatt Globalist I used to be given breakfast in the primary restaurant, The Grill. There’s a extensive assortment of western fashion breakfast buffet choices in addition to scorching meals cooked to order. They even had salad for breakfast, which I really like. Juices have been freshly squeezed with a special juice mix of the day selection.

There’s additionally a Japanese type breakfast with a set meal providing 9 small plates. Do make sure that to do this one morning. It’s scrumptious and a enjoyable option to begin your day.

Hyatt Regency Kyoto

Scrumptious Japanese breakfast

That they had many various styles of tea, in addition to a big menu of espresso drinks. The service, regardless of how busy the restaurant, was spot on. I by no means felt rushed, and seemed ahead to having fun with breakfast every day.

The housekeeping group was nice replenishing my water bottles, Nespresso pods, and tending to my different requests inside minutes. The time it takes housekeeping and room service to answer requests could be very telling when it comes to whether or not or not a lodge is properly staffed. The Regency was 100% occupied throughout my keep and but each housekeeping and room service have been all the time fast and environment friendly. I’ve already talked about the lodge bringing me an additional mild for the desk. This stands out as a result of there have been many different occasions the place I’ve gone right into a lodge room and requested an additional mild. I can rely on one hand the occasions this request has been granted so shortly and simply.

Talking of room service, one morning I used to be heading out early and requested if a take-away breakfast was obtainable. The concierge organized a take-away breakfast for me to select-up on the entrance desk. He gave me the choice of a candy bread basket fashion breakfast or a pork cutlet sandwich. I selected the pork cutlet sandwich anticipating a easy bag with a pork cutlet sandwich. A lot to my shock and delight, my bag included a really giant sandwich reduce into eight items, a wholesome portion of recent fruit salad, grilled greens, and juice. One take-away bag was sufficient for 2 individuals!

Three letters describe the concierge group….W.O.W. As concierge groups go, this staff ranks within the prime 5 of groups I’ve interacted with. I made a myriad of requests, together with asking them to assist me ship emails in Japanese to individuals I wanted to contact, and all my requests have been dealt with splendidly nicely. The eating places they steered have been nice. Simply take my recommendation and depend on them for no matter it’s you’re needing. You gained’t be disenchanted!

There have been a number of little issues occurring on the lodge, although actually not so little, just like the Maiko dance efficiency within the evenings, the sake provided within the foyer on New Yr’s Day, the reside Japanese Koto music within the foyer, and the free calligraphy class within the early night. At some point there was even a espresso stand arrange outdoors the lodge entrance for friends.

Ultimate Ideas

Given all of the lodge stays I accumulate in a yr, a number of the rooms and motels find yourself being good, some are nice, and a few develop into memorable. The Hyatt Regency Kyoto created a particular reminiscence for me and would completely be my selection once I return to Kyoto. A Park Hyatt with 70 rooms will probably be opening in Kyoto within the fall of 2019 and I’m positive that property will probably be superb. It can even be a really aggressive lodging to return by, particularly when it first opens.

Even with the factors and money charges improve in Hyatt’s new program, I feel the Hyatt Regency continues to be an excellent worth for the lodge market in Kyoto. The Hyatt Regency Kyoto is an higher center degree property in Kyoto. It is determined by what sort of property you take pleasure in, and what your lodge finances or Hyatt factors stash permits for. I’d say for positive put Kyoto in your brief listing of locations to go to in Japan and put the Hyatt Regency Kyoto on the prime of that record for a memorable lodge keep.

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