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Review: RwandAir Business Class A330 Kigali To Brussels

Review: RwandAir Business Class A330 Kigali To Brussels

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RwandAir 700
Kigali (KGL) – Brussels (BRU)
Saturday, November 10
Depart: eight:00AM
Arrive: Three:50PM
Period: 8hr50min
Plane: Airbus A330-300
Seat: 6A (Business Class)

RwandAir’s lengthy haul service has been on my radar for a very long time, so I couldn’t wait to expertise their enterprise class on my flight to London by way of Brussels.

I boarded by way of the second set of doorways, after which turned left into the enterprise class cabin. Whereas I all the time do all the things in my energy to be the primary onboard to snap footage of an empty cabin, on this flight one other bus arrived on the aircraft earlier than us, and enterprise class was already virtually utterly full once I arrived.

So the primary footage under have been taken on the very finish of the flight, when the cabin was empty.

RwandAir has two A330s — one is an A330-200, and one is an A330-300. This flight was operated by the latter, which has a complete of 30 enterprise class seats.

RwandAir has Vantage XL seats in enterprise class on their A330s, which is similar to what you’ll discover in SAS enterprise class, for instance.

Seats are in a 1-2-1 configuration, with eight rows alongside the edges of the cabin, after which seven rows alongside the middle of the cabin. I just like the inexperienced finishes they used for the cabin, in addition to the patterns on the bulkhead.

RwandAir enterprise class cabin A330


RwandAir A330 enterprise class cabin

Vantage XL seats are staggered, which means that the situation of the seats alternates with every row, in order that the footwell for seats is to the aspect of the seats in entrance.


RwandAir enterprise class seats A330

So far as the window seats go, the odd numbered rows have seats which are nearer to the aisle than the window. If sitting by the window I might attempt to keep away from these seats, since they’re extra uncovered, and it’s additionally troublesome to look out the window.


RwandAir A330 enterprise class seats

The a lot better seats are the seats in even numbered rows. Not solely do these seats have considerably extra privateness, however additionally they will let you simply look out the window.


RwandAir A330 enterprise class seats

I had assigned myself seat 6A, the window seat on the left aspect within the third to final row. Often I wish to be within the final row, however on RwandAir seat 8A is reserved for the air marshal.

Talking of the air marshal, I discover the entire RwandAir air marshal system a bit odd. They’re in uniform they usually simply sit there, however additionally they didn’t take any difficulty with me taking footage, and so forth. Does anybody know in the event that they’re armed, in the event that they’re there to cease inflight disturbances, if RwandAir is worried about terrorism, or what?


My RwandAir enterprise class seat

My RwandAir enterprise class seat


My RwandAir enterprise class seat

One factor I like about these Vantage XL seats over different staggered seats is how a lot privateness they’ve. There’s a console alongside the aisle that has storage in addition to most of the seat’s options.

RwandAir enterprise class seat storage & controls

This features a handheld controller that can be utilized along side the leisure. Personally I’m not an enormous fan of a majority of these controllers, since it’s a must to scroll together with your finger alongside the highest sq. space.


RwandAir enterprise class seat leisure controls

Then there have been the seat controls, which have been straightforward to make use of.


RwandAir enterprise class seat controls

There have been additionally 110v and USB retailers, in addition to a headphone jack.


RwandAir enterprise class headphone jack & energy outlet

The tray desk slid out from the correct console.


RwandAir enterprise class tray desk

My one challenge with staggered seats is that the footwell the place it’s a must to place your ft is usually fairly tight.

RwandAir enterprise class footwell

Whereas I wouldn’t name this footwell spacious, I’ll say that the Vantage XL seats have bigger footwells than another seats, so I didn’t discover it to be too tight.


RwandAir enterprise class footwell

Then in entrance of the seat and to the proper was a literature pocket, in addition to a coat hook.


RwandAir enterprise class literature pocket

The one actual draw back to those seats is that they didn’t have particular person air nozzles, which is an amenity I worth significantly.

Ready at my seat upon boarding have been a pillow and blanket, which I discovered to be fairly disappointing. The blanket was snug sufficient (although unmemorable), however the pillow was means too flat for my liking.

RwandAir enterprise class blanket & pillow

There have been additionally a pair of headphones, which have been alright.


RwandAir enterprise class headphones

Additionally ready at every seat was a bottle of water.


RwandAir enterprise class bottled water

Anyway, a lot to my shock the enterprise class cabin was utterly full. The cabin confirmed as being extensive open a few days earlier than departure, so I’m unsure if this was resulting from final minute upgrades, staff, or what. In distinction, premium financial system was virtually empty, as I’ll talk about extra under.

RwandAir enterprise class cabin

10 minutes after boarding I used to be provided a heat towel — RwandAir has massive towels, they usually have been properly scented.


RwandAir enterprise class heat towel

A couple of minutes later I used to be provided a pre-departure drink, with the selection between champagne, water, and orange juice. RwandAir has Moet champagne in enterprise class, which is respectable.


RwandAir enterprise class pre-departure champagne

At round 7:55AM, 5 minutes earlier than departure, the captain added his welcome aboard. Apparently the whole flight deck crew was overseas, and the pilots all appeared to be Hispanic (I might guess the captain was Mexican based mostly on his accent). I’m all the time fascinated by ex-pat pilots, so I discovered that to be fairly cool.

He knowledgeable us that our flight time was 8hr12min, and that we’d be cruising at 38,000 ft. The captain additionally apologized that they have been checking out some paperwork, and warned that we could also be a couple of minutes late departing.

At round eight:10AM the crew handed via the cabin with magazines, newspapers, and amenity kits. It’s fascinating that they’ve separate amenity kits for women and men. I discovered the package to be properly stocked, with lotion, lip balm, earplugs, eye shades, socks, a toothbrush and toothpaste, a brush, and a pen.


RwandAir enterprise class amenity package

At eight:15AM the captain as soon as once more apologized for the delay and stated that the paperwork was virtually sorted, and that we ought to be underway quickly.

Lastly at eight:25AM the door closed and the steps have been pushed away from the aircraft.

Distant stand Kigali Airport

At eight:35AM we started our very fast taxi. We handed the opposite planes on the bottom at Kigali Airport, which included three RwandAir 737s.

RwandAir 737 Kigali Airport


RwandAir 737 Kigali Airport

By eight:45AM we have been cleared for takeoff on runway 10, after performing some again taxiing.

Taxiing Kigali Airport

We had a strong takeoff roll, and a gradual climb out of Kigali, with some actually cool views.

View after takeoff from Kigali


View after takeoff from Kigali


View after takeoff from Kigali

The seatbelt signal was turned off nearly 5 minutes after takeoff. As we continued our climb out I browsed the leisure choice. RwandAir has leisure screens at each seat, with on-demand leisure.

RwandAir leisure choice

Sadly the choice is underwhelming. There have been a complete of simply 29 films and 21 TV exhibits. So whereas it’s higher than nothing, I’d say that’s one of many extra restricted leisure choices within the sky.


RwandAir leisure choice


RwandAir leisure choice


RwandAir leisure choice

One of many cool issues about RwandAir is that they’ve wifi on their A330s. The dangerous information is that it’s offered by OnAir, which in my expertise is the worst and slowest supplier of inflight web.

So far as the pricing goes, you would get:

  • 15MB at no cost
  • 40MB for $10
  • 100MB for $20
  • 300MB for $30

RwandAir wifi pricing


RwandAir wifi pricing


RwandAir wifi pricing

300MB will greater than final you the entire flight given how sluggish OnAir speeds are. So I bought the utmost knowledge. It was higher than nothing, however sadly it’s not almost nearly as good because the inflight wifi providing of different airways.

The inflight service started about 30 minutes after takeoff, with tablecloths being distributed. Then a drink cart was rolled down the aisle, so about 15 minutes later I had my first drink, which was a cup of espresso.

RwandAir drink service

RwandAir enterprise class breakfast — espresso

RwandAir doesn’t have printed menus, sadly, so when there’s a selection they’ll inform you what it’s.

40 minutes after takeoff I used to be introduced a tray with the appetizer, which consisted of a small portion of fruit. To go together with that was the selection of both a croissant or brown bread. I selected the croissant.


RwandAir enterprise class breakfast — appetizer and croissant

70 minutes after takeoff a trolley was rolled down the aisle with important course decisions, with the choice of both an omelet or poached eggs. I selected the omelet, which was completely positive, however bland. I want it had include some type of salsa, or something, on the aspect.


RwandAir enterprise class breakfast — fundamental course

After the primary programs have been introduced out the trolley was as soon as once more introduced by means of the cabin for an additional drink service. After that the trays have been cleared, nearly 90 minutes after takeoff.

I assumed the meal service was disappointing — there have been no menus, and the meal was fairly small. I understand breakfast isn’t sometimes an thrilling airplane meal, however they might have at the least had some yogurt, cereal, and so on.

On the plus aspect, the crew was extraordinarily pleasant. The flight attendants working enterprise class have been doing every part they might to make the flight nice. They weren’t probably the most polished or formal, however they appeared to be genuinely pleasant.

When the meal was carried out I made a decision to take a look at the bathrooms — there have been bathrooms each in entrance of and behind the cabin, they usually have been in pretty respectable situation however had no additional facilities.

RwandAir enterprise class toilet

I additionally took a look on the premium financial system cabin, which had a complete of 21 seats in a 2-Three-2 configuration. There have been simply two passengers in premium financial system, which is one more reason that I discovered it odd that enterprise class was so full but premium financial system was so empty.

RwandAir A330 premium financial system


RwandAir premium financial system A330


RwandAir premium financial system seat


RwandAir premium financial system seat

By the point I used to be again at my seat we have been slightly below 6hr20min from our arrival in Brussels, and we have been crossing from South Sudan to Sudan.

Shifting map enroute to Brussels


Shifting map enroute to Brussels

At this level I made a decision to attempt to get some sleep, so I reclined my seat and acquired snug.

RwandAir enterprise class absolutely flat mattress

The footwell was undoubtedly tight, although not almost as tight as on a Delta Boeing 767, for instance.


RwandAir enterprise class mattress

I wasn’t particularly drained, provided that I obtained an honest night time of sleep previous to boarding, however I managed to nod off for slightly below two hours, and awoke with 4hr20min remaining to Brussels. At this level we have been over Egypt.


Shifting map enroute to Brussels

Airshow enroute to Brussels

I used to be fairly hungry at this level, because the breakfast wasn’t very massive, so I requested if that they had any snacks. The one snacks that they had have been macadamia nuts.

Whereas they have been good, this is identical snack they served earlier than lunch… and the identical snack they served on the Brussels to London flight. You’d assume on a daytime flight of over eight hours they’d have some kind of different snacks in enterprise class.

RwandAir enterprise class snack — water and macadamia nuts

I spent a little bit of time working and figured lunch would solely be served 90 minutes (or so) earlier than arrival, however nope. The cabin lights have been turned on Three.5 hours earlier than touchdown, at which level a (sluggish) lunch service started.

At this level a drink cart was rolled down the aisle.

RwandAir enterprise class drink cart

I ordered a glass of sauvignon blanc, they usually have been serving a Deetlefs Property 2017 Sauvignon Blanc, which I fairly loved.


RwandAir enterprise class lunch — white wine and nuts

Then about 30 minutes later tablecloths have been introduced out, and that was adopted by the appetizer tray. Once more, there have been no decisions for the appetizer, and it was fairly small. The appetizer consisted of some smoked salmon with cream cheese. There was no soup or salad or anything, aside from a bit of bread.


RwandAir enterprise class lunch — appetizer & bread

After the starters have been served the drink cart was rolled down the aisle once more. Then about 15 minutes later most important programs have been introduced out. The alternatives have been between hen with rice and beef with brown rice. I selected the hen, which was alright.


RwandAir enterprise class lunch — principal course

About 20 minutes later a dessert trolley was rolled down the aisle, with the selection between fruit, a strawberry cake, or a cheese plate. I requested if I might have each the cake and cheese, and the flight attendant stated I might if that they had sufficient. I used to be first given the dessert, and some minutes later she returned with the cheese as properly.


RwandAir enterprise class lunch — dessert


RwandAir enterprise class lunch — cheese

RwandAir’s meal service is significantly underwhelming, for my part. Whereas the service is pleasant, the choice is restricted. Whereas not an enormous deal, I additionally discover it unusual that they provide you a single fork and knife for the whole meal, with no actual choice for it to get replaced.

The meal service was accomplished simply over 90 minutes from arrival in Brussels, so I made a decision to work on my laptop computer till touchdown.

Shifting map enroute to Brussels

Simply over 40 minutes earlier than touchdown the captain introduced that we’d be touchdown at Three:55PM native time. He defined that we’d solely be on the bottom in Brussels for 30-40 minutes earlier than persevering with to London, and that the identical crew can be flying us your complete approach.


Shifting map enroute to Brussels

A couple of minutes later we started our descent, and at that time the cabin was sprayed for touchdown. About 20 minutes earlier than touchdown heat towels have been as soon as once more distributed.

View approaching Brussels

The views on the descent have been lovely, regardless of it being a cloudy day, and about 20 minutes earlier than touchdown the seatbelt signal was turned on.


View approaching Brussels


View approaching Brussels

Touchdown at Brussels Airport

We had a clean landing in Brussels at Three:55PM, and from there a 5 minute taxi to our arrival gate at an empty terminal.

Taxiing Brussels Airport

Arrival gate Brussels Airport

At this level many passengers deplaned. Within the subsequent installment I’ll share what the remainder of the (brief) journey was wish to London.

RwandAir enterprise class backside line

I used to be actually excited to fly RwandAir’s longhaul enterprise class, although sadly I used to be left mildly disenchanted.

On the plus aspect, the cabin is gorgeous, the Vantage XL seats are strong, and the crew was pleasant.

Sadly the tender product in any other case left rather a lot to be desired. The meal service was restricted, each when it comes to the amount of meals and choice, and the standard wasn’t superb both. The leisure choice was additionally fairly restricted, and I want they’d have higher bedding.

I understand this can be a small African airline with massive goals, so this isn’t meant to be that destructive of a assessment, however I do assume they’ve some alternatives right here to considerably enhance their product with out investing that a lot. I hope that they enhance service earlier than they launch flights to New York later this yr.

In equity, the airline does have persistently wonderful enterprise class fares, so perhaps I ought to minimize them some slack.

Should you’ve flown RwandAir enterprise class, what was your expertise like?

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